Please make sure that you have entered every field for the delivery address in the checkout window. Deliveries may be delayed or rejected if part of the address is missing or entered incorrectly.

UK

Please bear in mind that local deliveries may be affected by Covid-19 restrictions. Thank you for your patience and support.

Please place your order by 12 noon for same day dispatch.

Standard Post: £2.99 / Free On Orders Over £40
We use Royal Mail to deliver to UK Mainland, Northern Ireland, Isle of Man and Isle of Wight and the Scottish Islands. Delivery is usually within 1-2 days, however please allow up to 15 delivery days before contacting us regarding your delivery. If there is no answer at your specified delivery address, a card will be left to arrange collection from your local post office.

DPD Next Working Day: £9.50
We use DPD for next working day delivery. Please note, if you select this service on a Friday, your order be delivered on the following Monday. Please note that any orders placed on a weekend or bank holiday will be dispatched the next working day

Europe

Please bear in mind that orders to the EU may face delay or incur customs and duty charges.

Please place your order by 12 noon for same day dispatch.

We ask that you make sure that you have entered every field for the delivery address in the checkout window. Deliveries may be delayed or rejected if part of the address is missing or entered incorrectly.

Standard Post: £3.50
Our Standard Post service is for parcels weighing up to 2kg. Delivery is usually within 3-10 days, depending on the postal service in the delivery country. Please allow up to 21 working days before contacting us regarding your delivery. Please note, this service is NOT tracked.

Standard Post - Signed For: £9.40
Our Standard Post ‘Signed For’ service is for parcels weighing up to 2kg. Delivery is usually within 3-10 days, depending on the postal service in the delivery country. Please allow up to 21 working days before contacting us regarding your delivery.

USA

The shipping cost for each order is £5.40

All orders from are shipped by Standard Post from our Ohio Fulfilment Centre. Your order will be dispatched within 24 hours, with the exception of weekends and public holidays.

Australia

The shipping cost for each order is £9.20

All orders from are shipped by Express Post from our Sydney Fulfilment Centre. Your order will be dispatched within 24 hours, with the exception of weekends and public holidays. Please note, this service is not a next-day service, please allow 2-5 days for your order to arrive.

Worldwide Delivery (Excluding Europe, USA & Australia)

Standard Post: £3.50
Our Standard Post service is for parcels weighing up to 2kg. Delivery is usually within 3-10 days, depending on the postal service in the delivery country. Please allow up to 21 working days before contacting us regarding your delivery. Please note, this service is NOT tracked.

Standard Post – Signed For: £9.40
Our Standard Post ‘Signed For’ service is for parcels weighing up to 2kg. Delivery is usually within 3-10 days, depending on the postal service in the delivery country. Please allow up to 21 working days before contacting us regarding your delivery.

Custom Duties and Import VAT

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination. You are responsible with ensuring to comply with laws and regulations of the country of destination. Bioflow does not have any responsibility for any additional charges that may apply.