Please bear in mind that local deliveries may be affected by Covid-19 restrictions. Thank you for your patience and support.

Please place your order by 12 noon for same day dispatch.

We ask that you make sure that you have entered every field for the delivery address in the checkout window. Deliveries may be delayed or rejected if part of the address is missing or entered incorrectly.

UK Mainland

Standard Post: £2.99
We use Royal Mail to deliver to UK Mainland, Northern Ireland, Isle of Man and Isle of Wight and the Scottish Islands. Delivery is usually within 1-2 days, however please allow up to 15 delivery days before contacting us regarding your delivery. If there is no answer at your specified delivery address, a card will be left to arrange collection from your local post office.

DPD Next Working Day: £9.50
We use DPD for next working day delivery. Please note that if you order on a Friday your order will be delivered on a Monday.

Europe

Please bear in mind that orders to the EU may face delay or incur customs and duty charges.

Please place your order by 12 noon for same day dispatch.

We ask that you make sure that you have entered every field for the delivery address in the checkout window. Deliveries may be delayed or rejected if part of the address is missing or entered incorrectly.

Standard Post: £3.50
Our Standard Post service is for parcels weighing up to 2kg. Delivery is usually within 3-10 days, depending on the postal service in the delivery country. Please allow up to 21 working days before contacting us regarding your delivery.

Please note, this service is NOT tracked.

Standard Post - Signed For: £9.40
Our Standard Post ‘Signed For’ service is for parcels weighing up to 2kg. Delivery is usually within 3-10 days, depending on the postal service in the delivery country. Please allow up to 21 working days before contacting us regarding your delivery.

Delivery Aims
Germany: 2-4 days
Europe: 3-6 days
In our experience, 80% of orders were delivered with the timeframes above. Delivery aims are in working days and exclude the day of collection.

Please bear in mind that from 1st January 2021, orders to the EU may face delay or incur customs and duty charges.

Custom Duties and Import VAT
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination. You are responsible with ensuring to comply with laws and regulations of the country of destination. Bioflow does not have any responsibility for any additional charges that may apply.

USA

The shipping cost for each order is £5.40

Once you place your order you will receive an order confirmation email, then you will receive another email once your order has been shipped.

All orders from are shipped by Standard Post from our Ohio Fulfilment Centre*. Your order will be dispatched within 24 hours, with the exception of weekends and public holidays.

Any errors may incur a delay in shipping.

*We will endeavour to deliver goods promptly but accept no liability for delay for any cause.

Australia

The shipping cost for each order is £9.20

Once you place your order you will receive an order confirmation email, then you will receive another email once your order has been shipped.

All orders from are shipped by Express Post from our Sydney Fulfilment Centre. Your order will be dispatched within 24 hours, with the exception of weekends and public holidays. Please note, this service is not a next-day service, please allow 2-5 days for your order to arrive.

Although our Fulfilment Centre is in Sydney, our Administration Office is in the UK. Please note that all order queries will be handled during UK office hours so please bear this in mind when placing an order as any errors may not be rectified before dispatch.

We will endeavour to deliver goods promptly but accept no liability for delay for any cause.

International Delivery (Excluding Europe, USA & Australia)

Express Courier: £9.40
Depending on the destination, delivery with our Express Courier can take between 1 and 5 days. Please select your country in the checkout to view our Express Courier rates.

If the item is returned to us for any reason, we are unable to refund any carriage paid. If you require the item to be resent, carriage will be re-charged.

Custom Duties and Import VAT
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination. You are responsible with ensuring to comply with laws and regulations of the country of destination. Bioflow does not have any responsibility for any additional charges that may apply.